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Moderated Telemission: A Guided Exploration
Moderated Telemission empowers you to take an active role in directing the task or exploration. You become the virtual guide, offering real-time feedback and insights as the actor navigates the experience.
Part 1: User Instruction and Configuration
Crafting Clear Instructions:
Specific Tasks: Detail the exact actions you want the actor to perform. For example, in a game playtest, you might request, "Explore the character creation menu, create a unique avatar, and then attempt to complete the tutorial level." In a UX review, you could instruct, "Navigate to the checkout process, add three different items to the cart, and then simulate an abandoned cart scenario."
Focus Areas: Highlight specific elements or features you want the actor to pay close attention to. This might involve pointing out particular UI elements, game mechanics, or user flows.
Open-Ended Exploration: Sometimes, you may want the actor to explore more freely. Provide general guidelines like, "Play the first 30 minutes of the game and share your overall impressions" or "Browse the website as a new customer and describe your experience."
Configuring the Session:
Length: Determine the duration of the session. This will depend on the complexity of the task and the depth of feedback you desire.
Assets: If applicable, provide any necessary materials to the actor. This might include access to a game, a website URL, or specific files.
Communication: Decide how you'll communicate with the actor. Telemission likely offers text chat, voice chat, or a combination of both.
Part 2: The Live Stream Experience
Real-Time Observation: The live stream begins, and you watch the actor perform the instructions you've provided. The video feed allows you to see their actions and reactions firsthand.
Active Interaction: You're not a passive observer. You can:
Provide Instructions: Offer additional guidance as needed. "Can you try using that different weapon?" or "Click on that 'More Info' button to see what happens."
Ask Questions: "What are your thoughts on the game's difficulty so far?" or "How intuitive is this menu to you?"
Request Clarification: "Can you explain why you chose that path?" or "What would make this form easier to fill out?"
Note-Taking and Analysis: Use the platform's tools to jot down observations, insights, and potential issues. This could involve marking timestamps in the video or using a built-in note-taking feature.
Benefits of Moderated Telemission
Immediate Feedback: Get real-time reactions and insights from the actor, helping you identify issues quickly.
Adaptability: Adjust your approach and focus based on what you observe in the moment.
Collaboration: Work together with the actor to explore different scenarios and uncover hidden opportunities.
Let me know if you'd like a similar deep dive into the Unmoderated Telemission process!
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